Capitol Mazda
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Capitol Mazda Phone: |
As a 27 year family owned organization with the first 25 years being known as Almaden Mazda, we’re committed to all of our customers, their children, and the community in which they reside. Developed this year for previous customers who choose to purchase from us again, our Owner Loyalty Program was designed as a way for us to say thank you over and over again. The Owner Loyalty Program is free of charge and the benefits include:
We Appreciate Your Loyalty! |
This was good experience for me. I am happy with price and service.
Good Deal, Good Service. Nice Guys.
Love my Mazda 3. I really appreciated your good service.
Hi Michael Rudolph,
I recently spent 4 wks traveling cross country in my Mazda 3. When I arrived in San Jose, it was important for to get my car checked out. Not knowing where to go, I looked up Mazda dealerships on the Internet. The feedback and customer reviews were so positive that I had to call for an appointment and see for myself.
From the initial phone conversation with Josh, I was impressed.Josh was friendly and truly concerned about understanding my service needs. He spent the time to understand my trip, my mileage and what I wanted to have done with my car. Josh never made me feel rushed or forced into service that I did not need or want. He took the time to ask about my trip and he seemed interested in my experience across Canada and the country.
When I arrived at Mazda for my service, I was late. Josh did not seem to mind and his teammate Mark jumped right in to help. Mark chatted with me about living in NY as he took the car info that he needed. Both Mark and Josh made me feel comfortable as the customer.
I would highly recommend your dealership for service and sales, and I will definitely pass on the word about your friendly staff.
Please pass this feedback on to Josh and Mark.
Thank you.
My husband just recently purchased a vehicle there and our experience was WONDERFUL! After speaking with the sales manager Carlo on the phone since he gave us a call to follow up from our previous visit, he made us feel very comfortable and we didn’t feel pushed at all. My husband is very happy with the car and I recommend Capitol Mazda to everyone! Thank you!
I’ve been coming to Capital Mazada for many years because the service is so great. I’m always greeted with a hello and the service to my car is top notch. Another key factor is I TRUST them with my car. Very hard to find these days. Even after I moved more than an hour away from San Jose, I continue to come here. Mike Rudolph (Service Manager) has a fantastic service team!
Love my new Mazda 3, and the service was easy breezy. This is a good dealership.
Just traded in my old Chevy van for a new Mazda Miata and got the $4500 cash for clunkers rebate. The sale was smooth as silk and a great deal to boot. I am a very happy customer of Capitol Mazda in San Jose.
I would like to congratulate Capitol Mazda owner, for three people that work for your Mazda dealer this “guys” are for sure responsible from our fidelity to Capitol Mazda, Mr. Ralph, Mr. Dino and Mr. Robert from the parts department.
Is amazing their automotive knowledge, not to mention how helpful, honest, patient and educated. They help me in this small project of painting all the silver logos and trims of our Mazda MPV and to repair our Mazda RX-8, Thank you very much for the way you run your business and to have people like them in your staff.
I write this not only as a very satisfied Mazda customer, but an ex-after sales manager of Mercedes Benz factory in Brazil, as a race driver and as a business owner, not only us, (my partner and me), but all people that we indicate to Capitol Mazda, agree with me and are happy with the sales and the most important now days the “after sales respect”, this worth more that money in my opinion, my partner works in the automotive market here in San Jose for more than 20 years, (we own a tire recycling plant and environment consulting company), is very common that people ask us about cars, what they should by what brand, where to go and others, I can tell you that all people I indicated to Capitol Mazda are happy with their cars and the Mazda service.
Congratulations again, to you, Ralph, Dino, Robert and all the “team”,
My Best regards,
Felipe Meirelles
I purchased my 2008 Mazda RX-8 in June 2008, and loved the entire buying experience. I’ve worked in vehicle sales in the past, and I know what is important – honesty, integrity, and outstanding customer service at the initial time of purchase, as well as afterward (Gitea, Kathi, and Nick are the best!). Gitea went over everything on the car when I took delivery, something most dealerships forget, and he always greets me when I am waiting for my car to be serviced. Their service and parts departments are the best too, and I highly recommend them for non-warranty work. Mike Rudolph (service manager) even responded to confirm my online service appointment via his BlackBerry at 10:30 pm on a Friday night! Ralph Hatley, the parts department manager, went above and beyond to make sure I was notified when a part for warranty work had arrived so I could schedule an appointment for installation. These are just examples of the kind of service I have come to expect. I am a woman and have always been treated with dignity and respect by everyone at Capitol Mazda. I feel like family, and that feels great! You will always be glad you purchased your vehicles at Capitol Mazda San Jose!
Gitea was great throughout the entire process. I love my new Mazda. I will recommend this dealership to anyone I know in the market for a new car.
I am writing this letter to thank you, and show my appreciation for your excellent, and outstanding help taking care of me in the purchase of my new Mazda Miata GT. I will recommend Mazda, and your dealership to anyone in need of an excellent automobile, and a good fair, deal.
Have a wonderful day,
Thank you Capitol Mazda. My new Mazda 6 is a dream come true! I absolutely love it!!
All my best,
I spent a few weeks looking for a car; searching online and visiting a couple of dealerships. The hour drive to San Jose three days this week was worth it. My sales person, Esmi responded promptly to my online inquiry. I felt comfortable explaining to him what I wanted in the sale. In this economy it is important to get more bang for your buck and Capitol Mazda delivered! Often women feel pressured or intimidated by sales professionals. My experience was the contrary. I got a beautiful car at an excellent price and received the things that asked for! Yay! Zoom Zoom!