Del Grande Dealer Group
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Del Grande Dealer Group |
Serving San Jose, San Francisco, and Oakland, the Del Grande Dealer Group is the Northern California Bay Area’s premier new car dealer for Volkswagen, Hyundai, Suzuki, Subaru, and Mazda. We want you, and every one of our valued customers, to feel welcome, comfortable, and to be thrilled with your new, or used car purchase. Project 100 is “our goal to provide 100% customer satisfaction to 100% of our customers – 100% of the time!” We look forward to greeting you in one of our dealerships soon! |
These guys are at the top of my list. Shaun Del Grande is a honest dealer owner who takes customer satisfaction very seriously. I have purchased three cars from Del Grande dealers and have never been disappointed.
Kristina was absolutely the best service consultant I have worked with at any dealership. My last 3 cars have been BMW, Honda, and Nissan, and none of their service folks come close to Kristina’s professionalism, knowledge, FAST email responses, timely updates via phone, and most of all, RESULTS. In a nutshell, my service was done right, and done right the first time, and I now plan to come back to Oak Tree and to Kristina for all of my service needs based on this Excellent experience. Thank You!
I was very satisfied with this service experience. Everything was very good. The service advisor, Frank Santos did an excellent job. Chris, the mechanic was great to. The service advisor went above and beyond his expectations, he called me a few times with updates. I felt very confident bringing my son’s Volkswagen to the dealership rather than a general service shop. The parts department was good to. I have a 2007 Dodge, but once my warranty is expired, I may trade it in on a Volkswagen GTI so I can continue to use Capitol Volkswagen.
Hello gentlemen,
I actually wanted to send this earlier but my life right now is a bit chaotic. Still I want to take the time to let you know what an incredible experience I had with Dan Vasquez.
This gentleman went beyond the call of duty to help me. He was considerate, kind, caring, knowledgeable, on task, courteous and a whole lot more. He, single handed made my awful and very challenging experience of being stuck in the bay area with my transmission not being available for two weeks and all the other events and tasks waiting for me down here in southern ca, tolerable and even O.K.
Any person can be a manager, but very few can and are truly interested in the well being of their customers. You can’t fake that. Dan Vasquez is the ultimate example to that. He truly cared and did everything he could to take care of me and I appreciated that very much.
I believe the greatest proof to my satisfaction and his clear honesty came when at the end of my experience and when my car was ready, I actually changed my mind from NEVER driving my car to the bay area again, to, I should bring it every year to your dealership for service as I will not be able to find another dealer or another service mgr as honest , helpful and knowledgeable as Dan Vasquez.
I thank God that put me in touch with him that day and not any other person. I thank him for being the wonderful human being and great mgr that he is.
I thank you for being an honest dealership that cares about your customer to encourage and give authority to your mgr to help your customers and make such a successful experience out of an awful one.
Again my thanks to all of you and please recognize and reward with more authority to Dan Vasquez, this great mgr so he can create more success stories like mine for the rest of your customers.
Grateful and appreciative,
Del Grande Dealer Group is definitely one of the best dealership groups in the San Francisco Bay Area. Over 30 years in business these guys are always in the top tier of customer satisfaction and sales leadership surveys.
I love the new super-site http://www.delgrandedealergroup.com. Now I can view the entire selection of all inventories across all six Del Grande Dealerships.
Awesome!