Oak Tree Mazda
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Oak Tree Mazda is the first and only Retail Revolution Facility in California. Our state of the art showroom is loaded with interactive Media, Children’s play area and games. It includes an internet café, free wireless, big screen TV and a changing room for the little ones |
My experience was pretty good. I would give them a B+. The deal I got on a 2010 RX8 was very fair. I would shop there again.
Best Deal Ever! Thanks Jeff.
Had some service done on my RX8. Very good service. The car was washed and ready when they said it would be.
Good deal on a new Mazda 6. No pressure, and a fair price. I would recommend them.
A Great experience, and I just love my new Mazda 3.
Very nice experience with Patrick and Byron both were wonderful to deal with. We are very happy with our purchase! We love our Mazda 5.
Jackie was the best salesperson I’ve worked with, and I talked to a lot these past few weeks. She was honest, knowledgeable, and made me feel very comfortable.
Steve was very helpful and understanding with my situation. He was also gentle when breaking bad news to me. Leo was also great! Especially when I had a problem with one of my down payment checks.
Kristina was absolutely the best service consultant I have worked with at any dealership. My last 3 cars have been BMW, Honda, and Nissan, and none of their service folks come close to Kristina’s professionalism, knowledge, FAST email responses, timely updates via phone, and most of all, RESULTS. In a nutshell, my service was done right, and done right the first time, and I now plan to come back to Oak Tree and to Kristina for all of my service needs based on this Excellent experience. Thank You!
I was very satisfied with my purchase at Oak Tree Mazda. I actually worked with Marty via email to close our deal, and Patrick assisted in finalizing when I went into the branch. I was very satisfied with both sales people and had a great experience.
Dear Mr. Carothers, This is a very belated THANK YOU SO MUCH for replacing my transmission at a more affordable cost. I NEVER would have expected this from a dealer-owned service shop. You know a lot about retaining satisfied customers. In addition, of course, the service and staff were exceptional, courteous, and very respectful. I love all your service advisors: Tim, Kristina, Robert. For the transmission problem, Kristina led the whole way ensuring that I had total customer satisfaction. She is awesome! Thank you again for such great service and people. I cannot find enough good words to express my appreciation. Sincerely, Emiko “Amy” Jasper p.s. I do not know if it is to your benefit, but I think Oak Tree Mazda should offer extended warranty service agreements to customers who do not have them.
Excellent service! I had noticed a river of green coming from the front passenger side area. Since my 19 month old daughter was with me, I was concerned about being stuck on the side of the road with her. Your team handled my “drive up” need immediately – put me in a rental, even moved the car seat for me, and had a diagnosis in shortly. The actual repair was done sooner than forecasted and with less labor. When I picked up the car, the backseat area had been cleaned – no sign of toddler snack debris. Also, your team helped move the car seat from the rental back to my car. Aside from regretting the need to spend a couple thousand on repair and scheduled maintenance, I am a happy customer. A++ for courtesy and efficiency! Thanks, Meg
I want to pass along a thank you to Kristina in your service dept. We brought in are Mazda 3 with some electrical issues that were very diifucult to diagonis. Krisitna insured the vehicle was checked from top to bottom before returing the car to us repaired. knowiing that my daughter attends West Valley College the dealership provided us a vehicle as well. Customer Service is tops with Oak Tree Mazda
I had exceptional customer service from Alan Carothers. Also I found Tim Trompeter to be very helpful, and professional. I even thought the courtesy shuttle driver was just a real good guy. Overall A+ rating to this service department.