Very good service. Keep up the good work.

Great Job guys! Good service, nice folks.

I want to thank all the staff a Sonnen Audi VW for a wonderful car buying experience. Your website made shopping very easy for me and your internet team was very helpful to me as well. I can be difficult I know but I am a very satisfied customer of Sonnen Audi VW.

I love you guys!!! Thanks for the great deal on my VW GTI. I’m lovin it!

Dear Mr Sonnen,

I should like to thank you for employing staff that go out of their way to make your customers satisfied and happy. Tom Frank, who has cared for my Allroad (and me) for years, is the epitomy of the professional and caring service consultant. Tom has consistantly expedited my Allroad’s repairs and to arrange, when necessary, a loaner car for me.

It’s always a pleasure to come the 70 or so miles to your facility as I know all will be done for my machine in excellent fashion.

This is why my wife and daughter have obtained Audi’s from you in the past and in the future, I shall again.

Best Regards,

W.S. Upton

Sonnen Motors has always been of great service to me and my family. We have owned four Audi sedans. Two purchased at Sonnen. I have always been treated with respect and found the service to be friendly and knowledgeable. I would recommend Sonnen Motors to anyone I know without hesitation.

Hi Rod,

This is to express our confidence in you and Sonnen. when we decided to buy a non-Nissan for the first time since 1994, because the local dealer had closed, we selected Sonnen to begin our shopping because of the excellent engineering afforded by Volkswagen and the reputation of the local dealer. we were not disappointed. from the reception desk on, all the personnel we met were friendly and professional. the receptionist sent me to you, you sent me to Ludie, Ludie educated us as to product, and you and he closed the sale in a very satisfactory manner. we couldn’t be more pleased with the car, and look forward to an excellent long relationship with you and all the people at Sonnen. a very Clean Place, too, which counts a lot with me!

Holiday Greetings, Tedd…

I wanted to send a quick thank you for great service I had this past Saturday. My Audi broke down on the way home from work on Friday night. I was able to get it to Sonnen on Saturday morning but told it would not be seen until Monday due to a large amount of appointments that day. I rented a car and figured that was the end of it for the weekend. But then I heard from Matt, who told me he was able to have it looked at and I could pick it up at the end of the day! He also found a problem with it that I had previously taken it in for twice before and nobody was able to diagnose!

I was greatly pleased with the timely service because I am an ER nurse who works 12 hours shifts and had to work that entire weekend (Fri, Sat, Sun). I was back in my car by the end of my shift on Saturday and I owe it to Matt Forsythe. He was so professional and helpful and I want to make sure he is recognized for his service.

To whom it may concern, This is a letter of thanks to “Will”, one of your greeters. I recently needed to replace a headlight bulb, (drivers side), on my Jetta. I thought I could do it on my own and wound up having to bring it in. I had no appointment and yet Will heard what I needed and helped me out. He probably spent a good 15-20 minutes replacing the bulb, (much more difficult than the passenger side), and then when I asked him how much I owed, he waved me off and said no charge. I then tried to. give him some cash as a tip and he wouldn’t accept it. I have always been happy with the service at Sonnen and this is a perfect example why. Please forward this to Will’s supervisor. I hope Sonnen can recognize what a great employee he is.

Dear Sonnen Motors, my heartfelt thanks for taking the time to fit me into your service schedule. I gave you almost no notice and your schedule was already booked. I was in a real bind with my constant travel schedule, but you fit me in and got my car serviced and ready to go just in time for my next out of town meeting.

I can’t thank you enough for going above and beyond the call of duty to help me out. You can count me as a very satisfied customer of Sonnen Motors in San Rafael.